TERMS OF SERVICE
Introduction
Welcome to the official website of For Her Collection. By accessing or using our website and services, you acknowledge and accept these Terms of Service in full. If you do not agree with any part of these terms, please refrain from using our website and purchasing our products.
Our online store is powered by WooCommerce, providing a secure, reliable, and user-friendly shopping experience. All prices displayed on our site are in Australian Dollars (AUD), which is the default currency for all transactions. Please note that payments will be processed in AUD regardless of your local currency, and exchange rate fluctuations may affect your final cost if paying from outside Australia.
We reserve the right to update or modify these Terms at any time. We recommend that you review them regularly, as your continued use of our website after changes signifies acceptance of the updated Terms.
Eligibility and Us
To use our website and place orders, you must be legally authorized to do so, either because you are of legal age in your jurisdiction or have appropriate consent. You agree not to use the site for any unlawful or unauthorized purpose, including but not limited to violating intellectual property rights or engaging in fraudulent activity. Any attempt to disrupt or harm the functionality of our website is strictly prohibited.
Ordering and Payment
When you place an order, it is subject to availability and confirmation of payment. Items added to your cart are not reserved until payment is successfully processed. Many of our products are handcrafted, so please allow a production period of 2 to 3 business days before dispatch. For customers requiring expedited delivery, priority shipping options are available at checkout.
Occasionally, unforeseen stock discrepancies may require us to modify or cancel your order. In such cases, we will notify you promptly and offer alternatives or a full refund. Should your shipment be lost or damaged during transit, please contact us immediately to initiate an investigation and resolution.
Product Description and Quality
We strive to display our products as accurately as possible, including colors, textures, and sizing. However, due to differences in screen settings and lighting, the actual appearance of products may vary slightly. Products found to be defective as a result of manufacturing faults are eligible for replacement, subject to stock availability. Damage arising from normal wear and tear or improper use is not covered under this policy.
Account Information and Security
You agree to provide accurate, current, and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account and password. We reserve the right to refuse or cancel orders that we suspect to be fraudulent or abusive.
Third-Party Tools and Links
Our website may include tools and links provided by third parties to enhance your experience. These are offered for convenience only, and we do not control or endorse any third-party websites, content, or services. We encourage you to review their terms and privacy policies before use.
User-Generated Content
If you submit feedback, comments, or other content, you grant us a perpetual, irrevocable, royalty-free license to use, reproduce, modify, and publish that content across any media without obligation or compensation. You warrant that your submissions do not violate any rights of third parties or applicable laws.
Limitation of Liability
Our products and services are provided “as is,” without warranties of any kind, either express or implied. We disclaim liability for any damages arising from your use of, or inability to use, our website or products, including indirect, incidental, or consequential damages.
Changes to Terms
We may update these Terms of Service from time to time. It is your responsibility to review them periodically. Continued use of our site following changes indicates your acceptance.
For any questions or concerns regarding these Terms, please contact us at contact@forhercollection.com.au.
PRIVACY POLICY
Our Commitment to Your Privacy
At For Her Collection, protecting your personal information is a priority. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
We collect the personal details you provide when making purchases or registering an account, including your name, shipping address, email address, and payment information. Additionally, we collect technical data automatically, such as your IP address, browser type, and device information, to improve our services and website performance.
How We Use Your Data
Your information is used to process your orders, communicate order status, and provide customer support. With your consent, we may send promotional emails featuring new products or special offers. You can unsubscribe from these communications at any time.
Consent and Control
By providing your personal data, you consent to our use of it as described. You have the right to withdraw your consent to marketing communications at any time by contacting us. Cookies are used on our site to enhance your experience and can be managed through your browser settings.
Data Sharing and Security
We only share your personal data with trusted third-party partners who assist us in operating the website, processing payments, and fulfilling orders. These partners are contractually required to maintain the confidentiality and security of your information. We do not sell or rent your personal data to any other parties.
To protect your data, we use industry-standard security measures such as SSL encryption and comply with PCI-DSS standards. Despite these efforts, no system can guarantee complete security online.
Your Rights Regarding Your Data
You have the right to request access to your personal data, request corrections, or ask for deletion where applicable under law. We ask that requests be clear and reasonable in scope. Excessive or unlawful requests may be declined. Where feasible, we will provide your data in a standard electronic format.
Data Retention
Your information is retained only for as long as necessary to fulfill business purposes or comply with legal requirements. This Privacy Policy may be updated occasionally; continued use of our website means acceptance of any changes.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your data, please contact us at contact@forhercollection.com.au.